Shipping Policy

BeFabLuxx Microneedling Shipping Policy

Updated February 2025

We Ship Worldwide!

Enjoy Free Worldwide Shipping on Orders Over $99!

Order Processing

Orders are processed within 1–3 business days after confirmation, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. Same-day shipping is not available.

Orders placed on Monday will typically ship by Tuesday or Wednesday.
A confirmation email with a tracking link will be sent once your order ships. Please allow up to 48 hours to receive this email.
The tracking link will include an estimated delivery date, which is an approximation and not guaranteed. Over 90% of orders arrive within this timeframe.

Order Cancellations and Modifications

Once a packing slip is created, the order is being prepared for shipment. At this stage, we cannot cancel or modify the order.

If you need assistance, please contact us immediately at contact@sofablux.com or We will do our best to help if your order has not yet been processed.

Estimated Shipping Times by Country

Country	Estimated Delivery Time
United States	3–10 Business Days
United Kingdom	7–14 Business Days
Canada	3–10 Business Days

Note: Orders shipped to Hawaii and Alaska may take longer, typically 10–20 business days.

Shipping Notifications

A confirmation email will be sent once your order is processed (within 48 hours).
A second email will be sent once your order ships, including your tracking number.
Tracking updates may take 1–4 days to appear. In certain locations, such as Hawaii, Alaska, tracking may not update for 7–10 days.

How to Get an Updated Delivery Status

Locate your tracking link in the shipping confirmation email.
Find the "Last Mile Carrier" link in the tracking details.
Copy the Last Mile Carrier tracking number.
Visit the local shipping company's website.
Enter the copied tracking number on their site.

Wrong Address Disclaimer

If your package is returned due to an incorrect address, we can reship it for a $15 reshipping fee. If you need to change your shipping address, contact us immediately at contact@sofablux.com

Customs Delays & International Taxes

BeFabLuxx is not responsible for customs delays or fees. Customers must respond to any inquiries from their local customs office. International customers are responsible for paying any applicable duties, taxes, or fees.

If customs duties are refused or unpaid, these charges will be deducted from any applicable refund. If an order is refused and returned to sender, a $49 restocking fee will apply.

Shipping During Peak Seasons

During holidays or major sales events, processing and shipping times may be longer than usual. Please allow extra time for delivery.

Returns

By placing an order with BeFabLuxx, you are responsible for the cost of return shipping. Please refer to our Returns Policy for details.

Restricted Countries

We do not ship to: Albania, Algeria, Indonesia, Kosovo, Martinique, Morocco, Nigeria, South Sudan, Tunisia.

Claim Requirements:

Keep all packaging and damaged goods in their original form until the claim is completed.
Claims for lost or damaged items must be reported within 15 days of final delivery.
Contact contact@sofablux.com for assistance.